Understanding Your Auto Glass Warranty

white mazda 3 broken front windshield after

When you get your windshield or window glass replaced, your focus is often on cost, convenience, or timing. But one critical detail that’s often overlooked is the warranty. Not all auto glass warranties are created equal—and understanding yours can save you stress (and money) down the road.

At RAM Auto Glass, we back every repair and replacement with a written warranty that protects your glass and your peace of mind. Here’s what to look for in an auto glass warranty, what it typically covers, and why it matters.

What Does a Good Auto Glass Warranty Cover?

Most reputable glass shops offer a warranty on workmanship and materials. This includes:

  • Air or water leaks
  • Wind noise caused by improper sealing
  • Loose molding or adhesive failure
  • Glass defects or distortion

At RAM Auto Glass, our warranty covers lifetime workmanship for as long as you own the vehicle. We also warranty OEM or equivalent glass against manufacturer defects.

What Isn’t Covered?

Warranties generally do not cover:

  • New damage from road debris, accidents, or vandalism
  • Improper handling by third parties (e.g., body shops)
  • Rust or corrosion around the frame affecting adhesion

If you have rust around your windshield frame, we’ll let you know before installation—and in many cases, we can help treat it or refer you to a specialist before completing the job.

Why Workmanship Matters More Than You Think

The most common reason for glass problems isn’t the glass—it’s the installation. If the urethane seal isn’t applied correctly or the surface isn’t prepped properly, leaks and safety risks can follow.

The NHTSA emphasizes that improper windshield installation may cause glass to detach during a crash, compromising airbag support and roof strength.

That’s why we only use certified technicians and high-grade adhesives—and back it up with a solid warranty.

How to File a Warranty Claim

If something doesn’t seem right after your installation—such as a wind noise, a slow leak, or anything unusual—here’s what to do:

  1. Contact us directly through our warranty page or by phone.
  2. We’ll schedule a mobile visit or in-shop assessment, usually within 24–48 hours.
  3. If the issue is covered, we’ll fix it at no charge—no hassle, no fine print.

What to Ask Before You Book

Not every shop offers a warranty, and even those that do may not explain the details up front. Before you book a replacement, ask:

  • How long is the warranty valid?
  • Does it cover mobile service repairs?
  • What’s excluded from the coverage?
  • Will I get a copy of the warranty in writing?

At RAM Auto Glass, the answer is simple: yes to all of the above. And if you ever sell your car, we’ll gladly explain the coverage for the next owner, too.

Trusted Resources on Auto Glass Claims & Quality

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We Back Every Job. No Exceptions.

Our warranty isn’t just a piece of paper—it’s a promise. When you choose RAM Auto Glass, you’re choosing certified work, full transparency, and guaranteed quality. Serving Vaughan, Richmond Hill, Thornhill, and beyond, we stand behind every mobile or in-shop repair we complete.

Call us today at (647) 777-7080 or book online to experience worry-free service from start to finish.