Auto glass isn’t just about visibility—it’s a structural safety component of your vehicle. A poorly installed windshield can pop out in a crash, compromise airbag deployment, or leak during a rainstorm. That’s why choosing a certified, safety-conscious installer is critical.
At RAM Auto Glass, we follow strict safety protocols on every mobile and in-shop service. Here’s how to tell if your auto glass installer is doing the job right—or cutting corners that put you at risk.
1. Certified Technicians
Your installer should be trained and certified—not just “experienced.” Look for credentials from recognized bodies like the Auto Glass Safety Council (AGSC) or equivalent local training programs. At minimum, they should know and follow proper urethane handling, bonding techniques, and safe drive-away times.
Ask: “Is your installer certified or trained to follow AGSC/AGRSS standards?”
2. Proper Urethane and Priming Procedures
One of the most common safety issues in auto glass is improper bonding. Cheap or expired adhesives, skipped primer steps, or insufficient curing time can cause the windshield to shift or detach entirely during a collision.
What to watch for:
- The technician wears gloves and avoids touching bonding surfaces
- They apply primer to both the glass and vehicle pinch welds
- They tell you how long to wait before driving (safe drive-away time)
3. Adheres to Manufacturer Curing Times
Windshield adhesives (urethane) must cure fully to ensure the glass stays in place. The correct cure time depends on the product used, humidity, and temperature. A professional installer will know the safe drive-away window and communicate it to you clearly.
Technicians should never rush the process or allow you to drive the vehicle before the adhesive sets properly.
4. Uses OEM or Certified Equivalent Glass
Safety starts with the quality of the glass itself. Your installer should use DOT-certified, OEM, or equivalent-grade glass—never “no-name” aftermarket panels. The wrong curve or thickness can affect ADAS (Advanced Driver Assistance Systems), sealing, and visual clarity.
Ask where the glass comes from and whether it meets NHTSA safety standards.
5. Calibrates ADAS If Required
If your vehicle has features like lane-keeping assist, forward collision warning, or automatic braking, these likely rely on a camera mounted to your windshield. After replacement, the camera must be recalibrated to ensure accurate function.
Your installer should tell you if calibration is required, and either provide it or refer you to a shop that does.
6. Provides a Warranty and Clear Aftercare Instructions
Every safe installer stands behind their work. You should receive:
- A written workmanship and materials warranty
- Instructions on when it’s safe to drive, wash, or expose your vehicle to weather
- Guidance on how to spot post-installation issues like leaks or rattles
At RAM Auto Glass, we provide a clear written warranty with every service.
Red Flags to Avoid
- No gloves used during install (can compromise bonding)
- No primer applied to glass or frame
- No explanation of safe drive-away time
- No visible DOT marking on the glass
- No mention of ADAS calibration (if applicable)
Related Reading
- What Makes a Good Auto Glass Technician?
- OEM vs Aftermarket Auto Glass: What’s the Difference?
- Can Aftermarket Windshields Interfere With ADAS Systems?
Choose Safety. Choose RAM Auto Glass.
We don’t cut corners—because your windshield is more than just glass. It’s your protection. RAM Auto Glass offers certified, safety-first mobile installations across Vaughan, Toronto, and the GTA. All work is backed by a full warranty and completed by trained pros.
Call (647) 777-7080 or book online to schedule a safe, professional glass replacement.