Not sure whether your cracked or chipped windshield can be repaired or needs a full replacement? You’re not alone. Many drivers are unsure what qualifies as fixable damage—and making the wrong call can cost you more in the long run. Knowing the difference between auto glass repair and replacement is crucial for your safety and your wallet.
At RAM Auto Glass, we help drivers across Vaughan, Markham, and Richmond Hill understand exactly what they need—and why. Our certified mobile technicians provide fast assessments and get the job done right on-site, whether it’s a quick repair or full replacement.
When Can a Windshield Be Repaired?
Windshield repair is typically the first and most cost-effective option—when it’s safe. Repairs work best for:
- Chips smaller than a loonie (about 1 inch in diameter)
- Cracks under 6 inches long
- Damage that hasn’t penetrated both layers of glass
- Damage that’s not in the driver’s direct line of sight
- Cracks or chips away from the edges of the windshield
In these cases, a resin is injected into the damaged area, bonding the glass and restoring structural integrity. This process usually takes 30 minutes or less with our mobile repair service, and you can drive away safely right after.
When Is Windshield Replacement Necessary?
Sometimes, repairs just aren’t enough. Windshield replacement becomes the only safe option when:
- Cracks are longer than 6 inches
- The chip or crack has penetrated through both layers of laminated glass
- Damage reaches the edge of the windshield
- There are multiple cracks or chips in the same area
- The damage blocks or distorts the driver’s field of vision
According to NHTSA safety guidelines, a compromised windshield can affect airbag deployment and roof strength in a rollover. That’s why even what looks like a “minor” crack can turn into a major risk if ignored.
How to Decide: Repair or Replace?
If you’re uncertain, don’t guess. A trained technician will assess the damage based on size, depth, location, and spreading risk. At RAM Auto Glass, we’re always transparent about whether a repair will safely hold—or if you’re better off replacing the glass altogether.
Still wondering about cost or coverage? Many Ontario drivers don’t realize their insurance may cover the full cost of repair. The Financial Services Regulatory Authority of Ontario (FSRA) offers helpful info about what’s included in typical auto policies. You can also check with your provider or explore our FAQs.
Repair First, When Safe
In general, we follow a “repair first” approach. It’s faster, cheaper, and eco-friendlier. But when it’s not safe, we won’t cut corners. As part of our mobile service, we bring the right materials for both outcomes—so you’re not stuck waiting or driving with unsafe glass.
The Car Care Council agrees that acting quickly can help reduce costs and risk. A small chip that’s repaired right away might never become a problem. But leave it too long—and you’re dealing with a full replacement and downtime.
Not Just Windshields
Remember, side and rear windows are made of tempered glass. They usually shatter completely when damaged and almost always require replacement. We offer full service for door glass, back glass, and sunroof repairs as well—right at your location.
Related Reading
- What Is Auto Glass Repair and When Do You Need It?
- The Dangers of Driving With a Cracked Windshield
- How Long Does Auto Glass Repair Take? (Mobile vs In-Shop)
Call RAM Auto Glass Today
If you’re looking at a chip, crack, or shattered window, don’t wait. Let RAM Auto Glass help you make the right choice—repair or replace. We offer free mobile service throughout Vaughan, Richmond Hill, Markham, Aurora, and the Greater Toronto Area.
Contact us now or call (647) 892-4819
for same-day service.